Operating in Lagos since 2023

Every emergency is a race against time.

Finding the right help often depends on phone calls, luck, and delay. We connect people in crisis with the nearest verified responder — the moment every second counts.

9min
Average response time
Lagos
Home base since 2023
5 ambulances
Our fleet in Lagos
How it works

From tap to arrival, in seven steps.

Every second between a request and a responder is a second that matters. Here's exactly what happens the moment you ask for help.

Why choose us

Built for the moment that can't wait.

Platform

Everything an emergency needs, in one app.

Partners

One network. Three ways to join it.

LIVE DASHBOARD — LAGOS
Incoming request — IkejaNew
Unit AMB-03 en route4 min out
Hospital notifiedConfirmed
99.9%
Platform uptime
9min
Avg. response
5
Ambulances live

Home base: Lagos. We're adding cities as we bring on new fleet and hospital partners.

Technology

The engine behind every dispatch.

A four-stage pipeline turns a single tap into a moving vehicle, in under a second of compute time.

01 — DEVICE

Request signal

App, SOS button, voice command, or offline SMS fallback captures location and emergency type.

02 — AI DISPATCH

Nearest-unit matching

Machine learning weighs distance, traffic, vehicle type, and responder availability in real time.

03 — CLOUD

Scalable infrastructure

Encrypted, high-availability microservices with automatic failover and disaster recovery.

04 — DESTINATION

Live handoff

Responder, requester, and receiving hospital all track the same live ETA, end to end.

End-to-end encryption 99.9% high availability Disaster recovery Offline SMS resilience Scalable microservices Real-time GPS
Why Nigeria

The hardest place to build this is the place that needs it most.

Nigeria is Africa's most populous country, and its cities are growing faster than their emergency infrastructure. Ambulances, fire units, and rescue teams exist — but there's no shared system connecting them to the people who need them, at the moment they need them.

Mobile and internet adoption here is high enough to make a dispatch network genuinely workable. That combination — real need, and the technology to address it — is why we're starting here, and why we believe what works in Nigeria can extend across the continent.

Population

Africa's largest, and among the fastest urbanizing.

Mobile reach

Smartphone and mobile money adoption already proven at scale.

The gap

Responders exist. The connective layer between them and the public doesn't, yet.

The path

A working model here is a model for other fast-growing African cities.

Since 2023

Three years in. Five ambulances strong. Still just getting started.

We started Aegix Support in Lagos with a small founding team and a simple bet: that the connective layer for emergency response could be built here first, proven at small scale, then grown with the right partners.

2023

Founded in Lagos

A founding team sets out to build the dispatch platform and sign on our first verified responders.

2024

First live dispatches

Our first ambulance partners go live. Real requests, real patients, real data on what works.

2025–2026

Steady operations

A fleet of 5 ambulances running daily across Lagos, with a 9-minute average response time.

NOW

Scaling with partners

We're seeking hospital, fleet, and government partners — and investment — to grow our fleet and expand to new cities.

Partner with us Small fleet, proven model, room to grow.
Roadmap

Where we are, and where we're going.

No inflated milestones — just the honest sequence of what we're doing next.

PHASE 1 · LIVE

Operating in Lagos

Running a fleet of 5 ambulances and refining dispatch with real requests, every day.

PHASE 2

Grow the fleet, expand cities

Take what we've proven in Lagos to other high-need urban centers, with partner support.

PHASE 3

Connect hospitals

Direct integrations so receiving teams are briefed before patients arrive.

PHASE 4

Government integration

City-level dashboards and data for infrastructure and policy planning.

PHASE 5

West Africa

Extend the network to neighboring countries facing the same gap.

PHASE 6

Pan-African infrastructure

Become the shared emergency response layer for the continent.

Trust & safety

We're small. Here's what we stand on.

Aegix Support is live in Lagos with a small, verified fleet — we won't manufacture reviews or numbers to sound bigger than we are. Here's what we hold ourselves to as we grow.

Our commitment

Every responder on our network is identity-verified and vetted before they can accept a request.

Our approach

We work alongside emergency medicine practitioners so our dispatch logic reflects how real triage decisions get made.

Our standard

No request data is sold or shared beyond what's needed to dispatch and treat. Full stop.

Built for NDPR compliance Working toward ISO 27001 Responder screening by design Encrypted end to end
About Aegix Support

The nearest help was often the hardest thing to find.

Across Nigeria, ambulances exist. Fire trucks exist. Rescue units exist. What's missing is the connection between someone in crisis and the closest available help — the same gap ride-hailing closed for transport, still open for emergencies.

Aegix Support is the network that closes it: one signal, matched instantly to the nearest verified responder, tracked from request to arrival.

Mission

To ensure that no emergency victim waits unnecessarily because help could not be located.

Vision

To become Africa's largest emergency response technology network.

Why response time matters
  • Cardiac arrest survival drops roughly every minute without care~10%
  • Road traffic emergencies, fires, and medical crises happen daily across NigeriaOngoing

We publish real numbers only: our current average response time is 9 minutes, based on live dispatches across our Lagos fleet. As we grow, we'll share more data on outcomes across the network.

Careers

Help us build it from the ground up.

We're a small operating team running live dispatch in Lagos. If you want your work to help scale a proven model into a national emergency network, this is that room.

Founding Backend Engineer, Dispatch
Lagos · Engineering
→
Operations Lead
Lagos · Operations
→
Hospital Partnerships Lead
Lagos · Partnerships
→
ML Engineer, Dispatch
Remote (NG)
→

Help shouldn't be hard to find.

We're live in Lagos and growing — download the app, or talk to us about bringing your fleet, hospital, or city onto the network.

SUPPORT
support@aegisresponse.ng
PARTNERSHIPS
partners@aegisresponse.ng
INVESTORS
investors@aegisresponse.ng